Zone Property Management

Zone Property Management are an ambitious, forward thinking block and estate management company based in London and the Home Counties.

Our portal system & mobile phone app is a major part of our business model and how we approach property management.

We have two separate portals; RESIDENT APP and RESIDENT DIRECTOR APP – FIND OUT MORE

Downloadable to Android or iPhone, residents are able to log maintenance issues, view payment history/arrears and more.

Our Resident director / Freeholder portal shows a higher level of financial information and all maintenance logs.

BLOCK AND ESTATE MANAGEMENT

With over 10 years of experience in the industry and our residents are benefiting from our forward thinking and efficient approach to block management.

RTM - RIGHT TO MANAGE

Are you a leaseholder that has had enough of your current management situation? Expensive service charges? Poor service? Lack of communication and slow responses?

DEVELOPER SERVICES

What sets us apart from us managing agents is we have come from a development background. We can best assist with the process and accurately understand the construction and design.

FREEHOLDERS / GROUND RENT COLLECTION

Our state-of-the-art portal allows freeholders to clearly view ground rent and service charge accounts for all leaseholders.

THE ZONE APP / PORTAL

Our front-end app feeds to the bank end portal which is critical to our 360-reporting system. All reports can be provided to directors on a cyclical basis, or any time during a service charge year:

Maintenance reports – all our maintenance requests are logged and transferrable to a works order, creating a full and detailed list of all maintenance work undertaken.

Works order reports – all invoices must be accompanied with a work order number associated to the maintenance request.

Budget v Actual Report – the invoices are then allocated a cost provision on the service charge budget enabling us to pull BvA reports, this provides a real time understanding of expenditure against individual cost codes.

Income / Debtor Report – instant access to debtors reports via our app or dedicated income summaries.

Starting from a resident’s maintenance request and ending with the developments service charge annual accounts, our app and portal is critical to providing transparency, whilst also providing real-time reporting to both leaseholders and directors.

Personability | Efficiency | Communication | Knowledge

If you are a resident, please download in the link below.

Designed to facilitate ease of communication and enhance residents full visibility of all development services on Android or iPhone

Residents app:

Easily report a maintenance issue and see the progress.
See their financial position with service charge.
View documents like service charge budget, health and safety reports, buildings insurance policy and any other general information.
Easy access to your PM

Resident Directors have a higher level of information:

Monthly expenditure / income over the service charge year
Quarterly reporting on actual v budget costing on all service provisions.
Bank balance
Service charge debtors on the development
All maintenance issues that have been logged and being dealt with by ZPM

Residents, please download in the links below.

ITS ALL ABOUT THE SERVICE

We manage a diverse range of properties, from new developments with shared amnenities to luxury apartments in the city.

Dependent on your requirements and the complication of the scheme, we offer two management services:

ZONE
ZONE +

Accounting and reporting

We have an in house accountancy team completing service charge accounts and reconciling with our resident portal to ensure directors are kept informed of up-to-date financial information.

Services

Repairs & Maintenance

Quality of workmanship is key, all works are carried out by qualified, independent and trusted contractors who undergo regular QC checks for both workmanship and Health & Safety compliance.

Services

Health, Safety and Insurances

This is paramount - we ensure the apartment blocks & roads have the sufficient insurances. We also conduct health and safety tests in common areas and buildings, including necessary fire tests and reports.

Services

Quality Assurance

We manage prestige developments that require the best trades to produce the highest standards. Prior to appointment we conduct a full review of the contractor, whilst also comprehensively monitoring the quality of the work.

Services